About the job
About Us
At 118 118 Money we are dedicated to helping Britain achieve financial fitness. In 2023 we relaunched the iconic 118 118 twins which reinforced our commitment to improving the financial fitness of people across the country. Our loans and credit cards are designed for those who are often overlooked by mainstream lenders and we have supported more than 800,000 customers on their journey to better financial wellbeing.
We are building on this mission with the launch of 118M8, our new financial fitness app designed to help people take control of their money with confidence. The app will provide simple tools, helpful guidance and clear support to make financial decisions feel less stressful and more achievable.
Our vision is to champion financial fitness across Britain by offering accessible products, valuable resources and reliable support. We are committed to fair and transparent credit solutions that promote financial wellbeing for all.
With a 4.8 Trustpilot rating we are proud to be seen as an approachable lender that provides clear financial support. If you want to make a real difference to peoples’ lives, this could be the ideal opportunity to join our mission.
What you'll do:
We need an experienced Platform Engineer who can hit the ground running. You will be hardworking, tenacious and up for a challenge! But most importantly, ready to play a critical role in our business.
Key responsibilities and objectives:
- To play a leading role in the design, implementation, maintenance and support of AWS infrastructure and services.
- You will work with technical, operational and business stakeholders to deliver scalable, secure and resilient infrastructure and applications.
- You will take ownership for infrastructure and platform capabilities, seeking to improve efficiency, optimise costs and address technical debt.
- You will produce technical documentation, suitable for use in design assurance, incident response and support.
- You will work with operational and first line IT support teams to prepare systems for a successful launch.
- You will function as a subject matter expert in the:
- The development, maintenance and delivery of business continuity and disaster recovery plans.
- Analysis of and response to incidents.
- You will contribute to the CAB, Design Governance and software change management forums when required.
- You will manage stakeholders at all levels of the business.
What you'll need:
Required experience:
- 5+ years' experience working in the delivery and management of AWS infrastructure and services.
- Proven experience in leading the delivery of cloud infrastructure and platforms to support financial service systems and applications.
- The production of technical documentation, suitable for use in design assurance, incident response and support.
Desirable experience:
- Experience in serverless and containerisation technologies: Lambda, Docker, ECS, Fargate.
- Experience in CI/CD and automation technologies: Terraform, GitHub Actions, Serverless Framework.
- Experience in DNS configuration, email infrastructure and certificate management
- Professional programming experience in Python, TypeScript or C#
- Experience in any of the following technologies: Okta, Snowflake, Datadog, PostgreSQL, Glue, Athena, API Gateway, CloudFront.
- Experience of Linux and Windows environment administration, including Active Directory, Entra, Windows Server and desktop environments.
- Proficiency in data networking, including AWS Transit Gateway, Cisco routing and switching technology.
- Experience in delivering industry standard infosec and PCI-DSS compliant environments.
What's in it for you?
- A competitive salary
- Flexible, hybrid working opportunities.
- Company bonus scheme - if the business does well, you should get rewarded for your hard work.
- 25 days annual leave, (plus bank holidays) increasing to 27 after two years service and 30 after five.
- Company pension scheme – we provide an enhanced pension scheme with generous employer contributions to set you up for the future which includes life cover of 4x your base salary.
- Eye test – you can claim a freebie each year, or if your needs change.
- Employee Assistance Programme - we offer membership to a recognised scheme to support you and your wellbeing.
- A strong ethos of equality, diversity, and inclusion.
- Wide business exposure, in terms of business disciplines, projects and stakeholders.
- Direct contribution to business transformation and growth.
- Huge learning and career progression opportunities.
- Being valued as an individual from our team.
- Full training, support and mentoring to develop a successful career in financial services.
Like what you’ve heard? Great - apply now!
As a candidate, we know the interview process can be daunting and it’s important that you have a great experience with us. We will do all we can to make sure you are fully informed and excited by our story so we get to see the best from you. If you need any adjustments made to help you with the interview process, just let us know by emailing claire.hinson@118118money.com and we’ll do our best to accommodate them.
Following your application, we will want to learn more about you, your motivations, experiences, and values. In turn, you get to learn about our business, our culture, the role and what we can offer you.
If you think you’d be great for the role, but don’t necessarily tick all the boxes, we’d still love to hear from you, so apply today and take the first step towards an excititing future!
Equal Opportunity Employer
At 118 118 Money we are passionate about equality, diversity, and inclusion. We are committed to being representative of different cultures, background, lifestyles, and groups, where everyone has an equal chance to succeed. It is our policy to treat everyone fairly and to ensure no one is disadvantaged or receives less favourable treatment. We recognise that everyone has different needs and while we can’t accommodate every flexible working request we are more than happy to have a conversation about it.
How we handle your data
118 118 Money requires your personal data to process your application for a position within our Company. If your application is successful through to telephone screening/interview, and you are not selected for a role, we may store your personal data for 12 months to enable our HR team to contact you should future roles be advertised.
Where you apply, but are not selected for telephone screening/interview, we will delete your personal data once the position is filled.
118 118 Money does not use automated decisioning or profiling when selecting candidates.
For your rights under GDPR please see our Privacy Policy.
Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.