About the job
About Us
At 118 118 Money we are dedicated to helping Britain achieve financial fitness. In 2023 we relaunched the iconic 118 118 twins which reinforced our commitment to improving the financial fitness of people across the country. Our loans and credit cards are designed for those who are often overlooked by mainstream lenders and we have supported more than 800,000 customers on their journey to better financial wellbeing.
We are building on this mission with the launch of 118M8, our new financial fitness app designed to help people take control of their money with confidence. The app will provide simple tools, helpful guidance and clear support to make financial decisions feel less stressful and more achievable.
Our vision is to champion financial fitness across Britain by offering accessible products, valuable resources and reliable support. We are committed to fair and transparent credit solutions that promote financial wellbeing for all.
With a 4.8 Trustpilot rating we are proud to be seen as an approachable lender that provides clear financial support. If you want to make a real difference to peoples’ lives, this could be the ideal opportunity to join our mission.
What you'll do:
We're looking for an experienced, hands-on technical Quality Engineer to drive the transformation of our QA capabilities into a fully-fledged QE practice. This role is pivotal in enhancing the quality of our software products and customer services by integrating advanced testing methodologies and pioneering automation techniques. As a member of our Quality Engineering team, you will collaborate closely with our software development team to deliver our test automation strategy.
Key responsibilities and objectives:
- Be technical and hands-on in Quality Engineering with primary objective to improve testing efficiency, quality and outcomes.
- Drive the adoption of AI-assisted Quality Engineering tools and practices, with a focus on measurable improvements in test coverage, speed, reliability and maintainability.
- Identify opportunities to use AI to accelerate test case generation, test data creation, exploratory testing, defect analysis, root-cause investigation and automation script development.
- Work alongside engineering teams to understand objectives, capture automation requirements and code/integrate them into the testing framework.
- Contribute to the develop of performance metrics for automated testing and system behaviour.
- Be a significant contributor to the delivery of our automation strategy and test framework.
- Design, development, debugging and implementation of test automation scripts.
- Review of test script code and implement automation best practices.
- Deliver approaches to identify root causes of issues, resulting in reduction of time to resolution.
- Operationalise automation procedures every day to maintain consistent high-performance testing.
Who you are:
- Strong, proven experience in software QA, test program development and automated testing.
- Hands on experience with a variety of test tools and frameworks including but not limited to Playwright, Appium, WebDriverIO, Cucumber/Gherkin, BrowserStack.
- Proficient with REST/RESTFUL web-services, GitHub, GitHub Actions TeamCity, Octopus, Postman, DataDog.
- Experience working with .Net, C#, typescript, JavaScript and/or ReactNative would be advantageous.
- Good understanding of cloud platforms (AWS) and DevOps concepts (serverless frameworks, pipelines)
- Flexible and responsive, with the ability to adjust and change direction as the business environment and technology universe evolves and changes.
Technology Team and Culture:
Our technology team thrives on a culture of collaboration, innovation and continuous learning. We believe in empowering our technology team by providing them with the latest tools and technologies, fostering an environment where creative problem-solving and experimentation are encouraged. Our team values diverse perspectives and open communication, ensuring that every voice is heard and every idea is valued. Join our team to be part of passionate technologists that champion good practices and pride themselves in delivering high-quality solutions.
What's in it for you?
- A competitive salary
- Flexible, hybrid working opportunities.
- Company bonus scheme - if the business does well, you should get rewarded for your hard work.
- 25 days annual leave, (plus bank holidays) increasing to 27 after two years service and 30 after five.
- Company pension scheme – we provide an enhanced pension scheme with generous employer contributions to set you up for the future which includes life cover of 4x your base salary.
- Eye test – you can claim a freebie each year, or if your needs change.
- Employee Assistance Programme - we offer membership to a recognised scheme to support you and your wellbeing.
- A strong ethos of equality, diversity, and inclusion.
- Wide business exposure, in terms of business disciplines, projects and stakeholders.
- Direct contribution to business transformation and growth.
- Huge learning and career progression opportunities.
- Being valued as an individual from our team.
- Full training, support and mentoring to develop a successful career in financial services.
Like what you’ve heard? Great - apply now!
As a candidate, we know the interview process can be daunting and it’s important that you have a great experience with us. We will do all we can to make sure you are fully informed and excited by our story so we get to see the best from you. If you need any adjustments made to help you with the interview process, just let us know by emailing claire.hinson@118118money.com and we’ll do our best to accommodate them.
Following your application, we will want to learn more about you, your motivations, experiences, and values. In turn, you get to learn about our business, our culture, the role and what we can offer you.
If you think you’d be great for the role, but don’t necessarily tick all the boxes, we’d still love to hear from you, so apply today and take the first step towards an excititing future!
Equal Opportunity Employer
At 118 118 Money we are passionate about equality, diversity, and inclusion. We are committed to being representative of different cultures, background, lifestyles, and groups, where everyone has an equal chance to succeed. It is our policy to treat everyone fairly and to ensure no one is disadvantaged or receives less favourable treatment. We recognise that everyone has different needs and while we can’t accommodate every flexible working request we are more than happy to have a conversation about it.
How we handle your data
118 118 Money requires your personal data to process your application for a position within our Company. If your application is successful through to telephone screening/interview, and you are not selected for a role, we may store your personal data for 12 months to enable our HR team to contact you should future roles be advertised.
Where you apply, but are not selected for telephone screening/interview, we will delete your personal data once the position is filled.
118 118 Money does not use automated decisioning or profiling when selecting candidates.
For your rights under GDPR please see our Privacy Policy.
Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.